Account Representative at Gear Up Sports
Remote

Do you love sports? Do you want to work in the sports industry and collaborate with coaches and club directors to help them solve their product needs? Do you want to work at a rapidly growing company with tremendous upside? Then we’d love to meet with you!

About Us: gearUP’s mission is to outfit youth sports teams with customized gear – on time for game time! We have simplified the hassle of outfitting youth sports teams with customized gear from the best brands. Our webstores are always open and product ships direct to athletes on time. gearUP has been one of the fastest growing companies in the Pacific Northwest since 2018, and we have so much opportunity ahead of us. Now is a great time to join our team!

Position Summary: The Account Representative position is an exciting opportunity to join our company. Reporting to one of our Regional Sales Managers, the Account Representative will begin with an extensive training program which provides an understanding of our proprietary printing processes, product, systems and our industry best ordering platform. From there, Account Representatives will be responsible for growing revenue through inbound and outbound lead generation and managing account relationships.

Key Responsibilities include:

  • Proactively engage and plan with customers 3-6 months in advance of product in-hand date
  • Anticipate & determine customer needs and problem solve to ensure customer satisfaction and retention
  • Develop a customer focused directed selling assortment prior to planning sessions with customers for the upcoming season
  • Build and maintain strong relationships with key decision-makers by fully understanding their needs and customizing solutions that align with their objectives.
  • Conduct in-person meetings (individual meetings with potential customers, trade shows, industry tournaments/events).
  • Grow and service existing accounts while simultaneously prospecting and onboarding new customers.
  • Accountable for monthly forecast accuracy of sales orders by customer   
  • Manage on-boarding of new customers and all steps of the sales and ordering process (inclusive of art proofs, product selection, order processes, follow-up post-delivery, etc.)
  • Meet monthly and annual sales order goals
  • Analyze reporting and use data to inform decision making
  • Prioritize, plan and manage time to complete all selling responsibilities in a timely and accurate manner
  • Manage sales data in CRM system
  • Effectively communicate and present our value proposition at all points in the Customer Journey
  • Manage competing priorities while always providing an unmatched level of customer service
  • Sell our brands and educate customers on our product offerings and services
  • Identify and present new ideas for growth opportunities and market expansion
  • Provide consistent, concise, accurate and timely communication to all internal and external parties about your customers
  • Work with Production/Art teams to create the customer’s vision of their apparel assortment / webstore
  • Learn and become adept at using all company and brand systems and processes
  • Hands-on building of customer webstores with seasonal apparel selections
  • Work with Customer Service to quickly address customer issues
  • Travel to events and tradeshows, as needed (generally less than 20%)

What we’re looking for:

  • Self-starters who are highly motivated, goal-oriented, hardworking and passionate about team sports
  • Ability to work independently and as part of a high performing team
  • Ability to build and cultivate long-standing customer relationships
  • Experience with lead generation techniques and marketing automation software desired
  • Someone who shows empathy both to their customers and their teammates
  • Possess the ability to create connections with others via all mediums – electronic and in-person
  • Ability to multi-task and manage competing priorities
  • Operate with the highest level of conduct, integrity and confidentiality

Requirements:

  • Bachelor’s degree in business or related field
  • 2-3 years of prior B2B/B2C sales experience
  • Strong business acumen (sales, revenue, pricing, forecasting, margin, etc)
  • Proven track record of achieving targets/goals/quotas
  • Willingness, aptitude and initiative to learn about products, brands, processes, systems and marketplace
  • Proficient in Microsoft Office software suite
  • Proficient working in CRM systems required, experience with Hubspot a plus
  • Highly effective oral and written communication skills
  • Ability to work a flexible schedule to meet needs of customers and the business inclusive of evenings and weekends

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Viewing computer monitors for extended periods of time.
  • Talking, listening, and typing for extended periods of time.
  • Ability to travel.

Benefits: Gear UP offers competitive pay and benefits including paid time off, paid holidays, health/vision/dental insurance, 401(k) Plan with match, stock options, FSA Plan, Employee Assistance Plan, and product discounts. 

How to apply:  Submit cover letter and resume to careers@gearupsports.net  

Find more information on Gear Up at: www.gearupwithus.com  

Equal Opportunity Employer

Gear Up Sports, Inc.is an equal opportunity employer, and all qualified applicants will receive consideration for employment. without regard to individual’s race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, age, sexual orientation, veteran and/or military status, protected medical or family leaves, domestic violence victim status, political affiliation, or any other status protected by federal, state, or local laws. . To comply with Federal law, gearUP participates in E-Verify. All newly-hired employees are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility