Technical Writer at Chronicled
Remote
Chronicled has established the decentralized MediLedger Network, which connects the pharmaceutical industry and runs mission critical processes. You will be working on the software that connects to and runs the Network. You will take part in building a cutting-edge platform using the latest technological achievements at the intersection of blockchain, distributed computing, network protocols and automated application management.
The opportunity
As a Technical Writer you will help set and steer the direction of documentation and other content for Chronicled during a crucial stage in its development.  This role is both tactical and strategic, and in both the short and the long term, you will be instrumental in our efforts to plan, create, organize, and refine content for both technical and non-technical audiences. Day-to-day, you might update existing documentation for accuracy, draft or review documentation on new features, or create new material. More strategically, you might design and implement new documentation or educational resources, conduct research, or work closely with engineering teams, to clarify fine details of our work. This is a broad-reaching role because the Chronicled has an audience that includes developers and users with many perspectives, needs, and technical proficiencies. At this role's broadest level, you will ensure that the entire community has a clear picture of what our projects and products are and how to use them for their specific needs by reducing complexity through clear, concise, and accurate communication. We're looking for someone who has been in the technical weeds before; you either already understand blockchain, distributed systems, experience with SaaS products/deployments, or have enough technical background and interest to dive in and get up to speed on this particular stack. You also have experience with documentation of SaaS products/deployments. If you enjoy diving into issues and complicated concepts into sentences, structures, and diagrams people understand, this job is for you.
What you will do
Own the quality of technical documentation and other customer-facing content materials. Examples might include code documentation, technical guides, API documentation, example code, landing pages, and interface messagingRevising all the product content and keeping them updated with ongoing feature releases and updatesCreating clear and well-structured documentation and how-to guides that reduces ambiguity and enables faster integration with Chronicled. Detecting and removing inconsistencies or information gaps in all forms of customer-facing content. Review and provide feedback on pull requests that involve documentation, blog posts, etc, to ensure language is concise, clear, and technically correctBe responsible for ensuring the greater team updates readmes, docs, tutorials and comments whenever public-facing APIs or other offerings change
What you will need
Outstanding writing skills, grammatical ability, editorial skills and attention to detailAbility to learn new technical concepts, skills, and tools quicklySelf-motivation and the ability to identify a problem and follow it through to resolutionAbility to work independently and reliably with minimal supervision in a remote settingDemonstrated success in self-managing your writing projectsExperience writing technical documentation for a cloud-based software company in the B2B SaaS space.Have demonstrated expertise leading content work with cross-functional, iterative teams on time-sensitive projectsHave a successful track record in creating documentation or other content to synthesize and simplify technical concepts for technical and non-technical audiencesUnderstand the challenges of keeping documentation up to date with improvements in fast-changing, in-development code, and how to write just enough documentation to be helpfulHave a technical background and demonstrated fluency in distributed computing systems or other technical concepts relevant to our workExperience working in a Startup environment is preferred
PerksAt Chronicled we take pride in our Total Rewards Package which is available to all full time Chronicled Employees:
Competitive Rewards: Comprehensive and competitive employment and rewards packages for all employees
Full benefits: Medical, Dental, Vision. 401k, 529 College Saving Plan, Gym Membership, Commuter Benefits, Employee Perks Program
Equipment: Macbook pro and accessories standard issue.
Location: Centrally located and easily accessible offices in San Francisco
Flexibility: We believe flexibility comes in multiple forms. Freedom to express yourself with an open startup casual dress code, Flexible schedules. Best of all we have an unlimited vacation policy that allows you to get the rest and relaxation you need to refresh.
Welcoming Culture: We call ourselves a family for a reason. We foster a fun and creative atmosphere where anyone can openly contribute ideas, feel appreciated, and feel empowered to be who they are. Fun is also highly encouraged! Frequent offsite team building events and weekly happy hours.
Recognition: Respect and prominence due to work contributions, working on cutting edge technology. Our employees are celebrated and recognized for their contributions
Variety: Opportunities to experience different job tasks, responsibilities, and project opportunities
Workload: Challenging and fast paced work. There is never a dull moment in our Enterprise Blockchain Laboratory.
Work Importance: The typical Chronicled team member has a bias for action. We do. We build. We step outside of the scope. We believe we will change the world.
Control your own Destiny: Ability to influence others and control one’s own destiny.  
Advancement: Opportunities to get ahead both personally and professionally.