General Manager/ SVP Marketplace Business at CrowdStreet
Austin, TX, US / Portland, OR, US

The Opportunity for Impact

The GM/SVP of the Marketplace Business will report to Tore Steen, CEO and Co-Founder, and serve as an integral member of the executive management team. As GM of the company’s largest and most revenue-generative business unit, this individual will drive the go-forward strategy for continued exponential growth and expansion, direct and through channels, both in terms of sponsors (Capital Markets) and individual investors (Investor Relations).  Beyond expanding the business and driving increased revenue, the individual will oversee all aspects of the Marketplace, including Marketplace Operations, Customer Success, and Portfolio Investment Performance.

  • Lead all:
    • Sponsor acquisition, success, and expansion 
    • Individual investor acquisition, success and expansion
    • Marketplace production and operations 
    • Portfolio performance monitoring and related investment management 
    • Partnership development, origination, and maintenance 
  • Continue to develop trust in CrowdStreet’s marketplace model and platform, increasing investor demand and becoming the #1 trusted source of investment in CRE
  • Scale the institutional quality of sponsors while growing registered investor membership appropriately to match deal flow
  • Oversee the day-to-day management of the Marketplace investment portfolio and production operations
  • Collaborate closely with the other business units - Investment & Wealth Solutions (IWS) & any future business units - and current functions - CPO, CMO, CTO, GC, CHRO, CFO - to develop and formalize growth strategy and operations for the next 5 years
  • Analyze, strategize, and grow Crowdstreet’s competitive position
  • Provide strategic recommendations to the executive management team and Board of Directors to enable investments for CrowdStreet growth. Establish and develop exceptional working relationships with executive management, Board of Director members, external partners and stakeholders.
  • Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning leveraging OKR methodology.

What You Do

Ideally coming from a CRE advisory, investment management  or alternative asset management firm, the GM of Marketplace will bring a diverse set of hands-on institutional/enterprise sales and capital markets experiences, always with a keen eye to customer engagement and success on both sides of the marketplace. 

  • 10+ years GM or Revenue leadership experience in a similar Real Estate / fintech platform or alternative investment firm
  • Extensive CRE / alternative asset sales experience preferred - ideally consumer related
  • Exceptional business, budget and people management skills; you have a strong interest and exceptional ability to manage others and ability to attract and inspire top talent.
  • Ability to quickly establish credibility across the organization and engage others to ensure the most effective and efficient business solutions.
  • Strong strategic and analytical background to scale the business.
  • Experience scaling a business rapidly - ideally 2x per year 
  • Strong leader with steadfast resolve and personal integrity; well-versed at building teams and doing world-class work in a collaborative, team-oriented manner.
  • Articulate and engaging communicator for the business internally, as well as dynamic messenger for the business, externally; ability to distill complex concepts into simple explanations is important.
  • Investor relations and presentation skills. Ability to communicate effectively with the executive team and investors.

Who You Are 

  • Strategic, innovative thinker with proven execution, leadership & communication skills
  • Highly intellectual – ability to think deeply and qualitatively about business problems, breaking down issues and presenting solutions
  • Exceptional integrity and ethical standards, highly intelligent and strong work ethic
  • Ability to build teams, motivate and develop high-performing staff at all levels; you are dynamic and able to coach and empower others, as well as maintain a track record of demanding high quality results from teammates
  • No-ego leader; can-do attitude and roll-up-the-sleeves attitude that instills confidence through collaboration and influencing
  • Gravitas; you carry yourself with confidence and speak clearly with conviction
  • Entrepreneurial with a high level of energy and drive
  • Highly analytical and metrics-driven
  • Hands-on management style with attention to details
  • Extremely high work ethic
  • Impeccable integrity and ethical standards

Values

We are a diverse and collaborative organization We are connected and motivated by our common mission and goals:

  • Collaboration: Seek diverse input, engage in healthy discussion, commit to decisions
  • Respect: Treat others with kindness, practice empathy and inclusion, be a positive influence on others
  • Impact: Embrace the entrepreneurial journey, focus on what matters, build something meaningful

Harassment, sexism, racism, bullying, aggression, intolerance & corrosive internal politics are unacceptable. Our values and beliefs are reflected in how we hire, coach, train, lead, reward, recognize and work together as a team.

Crowdstreet Benefits and Perks

  • BE HEALTHY, BE HAPPY
    We support the health of our employees and families through our Medical, Dental, and Vision plans which include HSA and FSA options.
  • TAKE A BREAK
    We offer a Flexible Time Off policy to encourage you to take a break when needed. Our policy also provides time off for you to volunteer and parental leave to support your growing family.
  • WORK WHERE YOU WORK BEST
    We know that great work can happen anywhere which is why we offer a hybrid work model.  Work from home, anywhere in the continental U.S., from one of our offices (Austin, TX or Portland, OR) or some combination of the two.
  • CROWDSTREET EQUITY
    We provide stock option grants for all of our new employees to keep you connected to the ongoing success of our company.
  • HOW YOU WORK
    We provide all of our employees with a monthly stipend to use for your home office needs or support how you choose to commute to the office. Need something else to do your job? Our People Ops team can help!
  • BUILD YOUR CAREER
    We supply a monthly stipend for your continuous learning and development. Is there a course you’ve always wanted to take? A certification you’ve wanted to achieve? A conference you’ve wanted to attend? Work with your manager to tee it up!

Working at CrowdStreet

CrowdStreet is a FinTech company dedicated to transforming the world of investing in commercial real estate (CRE) through their online marketplace. CrowdStreet gives individual investors direct access to commercial real estate investment opportunities, while simultaneously helping real estate developers and operators (sponsors) raise capital online.

Since 2014, CrowdStreet has established itself as the leading online marketplace for institutional-quality CRE investment, generating over $2.4B of equity invested across 560 projects spanning 200+ sponsors and 13,000 active investors.  The total project value that has appeared on CrowdStreet has exceeded $20B covering all asset types (office, industrial, multi-family, storage, etc), risk profile (development, opportunistic, value-add, core-plus, core), and regions of the US (40 states).  Today CrowdStreet’s average investment per project is over $10 million with many raises exceeding $20 million, making it an attractive alternative funding source to institutional capital.

CrowdStreet has been recognized as a leader in the commercial real estate and technology spaces. Recent accolades include:

  • Forbes Top 500 Best Startup Employer
  • Deloitte Technology Fast 500
  • Investopedia: Best Overall Real Estate Crowdfunding Site of 2021
  • Gower: Industry Leader OR #1 Leading Real Estate Crowdfunding Marketplace
  • 2020 Top Places to Work, The Oregonian
  • 2020 Oregon Technology Awards Accelerate Company of the Year
  • #5 for "Fastest Growing Private Companies in Oregon & SW Washington" by the Portland Business Journal.

We are proud to support ‘Work Where You Work Best’ and are enthusiastically adding to our team throughout the US.  We also offer two locations (AUS and PDX) for those who work best in an office.

At CrowdStreet, inclusion, equity, and diversity are critical in achieving our goals. Our differences in age, race, gender, nationality, sexual orientation, physical ability, thinking style and background bring a breadth of knowledge that makes us collectively smarter and better able to compete. We are committed to recruiting, developing, and advancing a diverse staff and engaging in the hard work that makes that possible.