Vice President of Product Management at OPAL
Portland, OR, US

The VP of Product Management leads the process of turning business objectives into results through product initiatives. They drive this success through collaborative work internally and externally, gaining a deep understanding of Opal’s product and business, and leveraging their experience to operationalize for highly-effective impact.

The ideal candidate has demonstrated success in supporting and executing software-as-a-service (SaaS) product strategies and go-to-market motions measured by clear success metrics and KPIs. In this vital role, you will coach, guide and facilitate an energetic and inclusive culture that delivers amazing product experiences to support Opal achieving the opportunity in front of it. This role drives the entire product lifecycle, from discovery to post-release iteration and engagement, all while keeping a pulse on our customers, our market, and industry innovation and advancements.

Opal is currently operating fully remote as we navigate through COVID-19. We expect to reopen our HQ office in Portland, Oregon when it becomes safe and reasonable to do so.

About Opal:

Opal is the marketing and communications calendar that unites teams to do exceptional work. Teams who work together in Opal create unparalleled levels of visibility, build team alignment and improve operational efficiency. Visit workwithopal.com to learn why Opal is used by teams everywhere including Starbucks, Target, Minted, General Motors, T-Mobile and Zillow.

Responsibilities:

  • Become the expert on our customers and the market to best achieve and maintain product fit to drive high usage and business success
  • Work closely with Executives to build and drive a compelling vision for the Opal platform, developing a well-prioritized plan for new product innovation and existing platform capabilities.
  • Collaborate with the Sales and Marketing teams on strategic opportunities, roadmap and key launch messaging to core internal and external audiences.
  • Collaborate with internal and external stakeholders, including Designers, Engineers, Engineering Managers, to build, maintain, and execute the Product Roadmap.
  • Drive the definition of Opal’s category, market, and ecosystem positioning by considering current and future adjacent, complementary, and competitive products and platforms.
  • Align Product Management team on departmental and business goals, priorities, and strategy.
  • Determine Product Management strategic opportunities and initiatives to enable delivery on business goals aligned with the PM function; raising issues to key stakeholders when necessary.
  • Transform business goals into executable departmental deliverables and engineering projects; driving operational improvements, streamlining processes and prioritizing projects directly affecting Opal Platform user experience.
  • Attract, develop, and retain top Product Management talent and provide day-to-day people management, including but not limited to:
    • One-on-one coaching and mentorship
    • Career development of the team and individual contributors
    • Conduct performance reviews and check-ins with guidance from Opal HR
    • Delegation of tasks and responsibilities
    • Play an active role in recruiting, interviewing, hiring, and onboarding new hires
  • Serve as a Company thought leader around Product Management best practices to best serve the needs of our customers, partners and to optimize the user experience.
  • Stay vigilant on Product Management trends, developments, techniques and technologies, and industry to inform Opal’s practices around teams, process, and toolsets.
  • Lead the identification, documentation, and prioritization of customer feedback, insights, needs, and desires through product-focused customer meetings, specifying the research needed to obtain market information.
  • Recommend the nature and scope of current and future product lines by reviewing product specifications and requirements.

Requirements

Skills, Experience, Knowledge:

  • 10+ years of related experience in Product Management, combined with an equivalent undergraduate degree; or an advanced degree without experience, or equivalent years of directly related work experience.
  • 5+ years of experience building and leading highly functional product teams and scaling enterprise products.
  • Exceptional interpersonal skills at all levels, especially with senior management of Sales, Design and Engineering.
  • Excellent communication and interpersonal skills with regards to customers with the ability to convey technical concepts and product features in a relatable way.
  • Strong commercial skills and ability to participate in sales negotiations and business decisions.
  • Demonstrated ability to work effectively with individuals from diverse communities and cultures.
  • Natural alignment with Opal’s Values: Professional, Intentional, Steadfast, Helpful, Creative, Passionate, and Empathetic.

Preferred Experience:

  • Experience in marketing or a role that operated closely with the marketing team, preferably in B2B software or SaaS environments.

Education:

  • Bachelor’s degree required, or equivalent experience

Benefits

Opal is pleased to offer a comprehensive total rewards package for employees and their families, providing a diverse range of benefits such as:

  • Competitive, market-leading compensation package, including stock options
  • 100% company-paid individual premium for Medical/Rx, Dental, and Vision Insurance (with dependent premiums 50% company-paid)
  • Flexible Spending Accounts (FSA) for Health, Dependent Care, Commuter, Parking
  • Company-paid Group Life/AD&D, Short and Long Term Disability Insurance
  • Pet Insurance for your furry friend
  • Flexible Paid Time Off and Paid Holidays
  • Paid Parental Leave & Flexible Back-to-Work Program
  • 401(k) and Roth Retirement Plans
  • Company-sponsored outreach and activity programs
  • Modern office space with snacks, coffee, and friendly coworkers

Opal is an equal-opportunity employer and committed to creating an inclusive and diverse environment. We believe a diverse workplace promotes innovation and enhances decision making. We encourage applications from all qualified candidates and will consider all applicants without regard to race, color, religion, gender identity or expression, national origin, sexual orientation, disability, age, or veteran status.