Manager Marketplace Operations at CrowdStreet
Portland, OR, US

Company Description

Founded in 2013, CrowdStreet is the premium provider of online commercial real estate investment marketplace, technology and professional services.  Our online marketplace enables investors to directly access institutional-quality commercial real estate offerings with CrowdStreet’s best-in-class technology platform.  For CRE firms, CrowdStreet Connect provides a platform to manage investors and investments, and to raise capital to grow their business. CrowdStreet maximizes opportunities for investors by diversifying outside of the traditional avenues of the stock market, better distributing risk and fundamentally transforming real estate investing through technology.  Together, we are creating a community where individual investors and CRE firms are working together to maximize wealth through commercial real estate. With more than 100,000 investors now on its platform, and double digit year-over-year growth over the past 3 years, CrowdStreet has emerged as a leader in the space.

To support our company’s rapid growth, we are hiring a Manager of Marketplace Operations reporting to the VP of Investments, to manage the day-to-day operations of the CrowdStreet Marketplace.

What You'll Be Doing

  • Manage the life cycle of all marketplace offerings - from deal signing to completion of the fundraising period.

  • Serve as the key point of contact to all sponsors throughout this lifecycle process - nurture and grow sponsor relationships through each offering.

  • Actively collaborate with Investor Relations, Sales, Services, Marketing and Investments Team members. Know the appropriate resources to tap at each point in the process and foster interdepartmental fluidity.

  • Exit each offering process with a delighted sponsor - hand sponsors off to the Services team ideally positioned for long-term customer success.

  • Identify and implement opportunities to scale existing marketplace processes.

  • Manage, grow and structure the marketplace operations team, including performance, development and mentoring of team members.

  • Develop and participate in key investor and sponsor webinars as well as in-person conferences and investor meetups.

  • Host webinars with our sponsors and investors.

  • Communicate with sponsors directly to manage their marketplace offerings

  • Ensure successful collaboration with the customer success team throughout the sponsor’s time on the marketplace

What We Must Have

  • 7+ years of relevant work experience in investment management, commercial real estate, and private investments

  • 3+ years of relevant commercial real estate investment experience

  • Proven project management skills to meet deadlines and manage multiple priorities.

  • Bachelor’s level degree, preferably in Business Administration or Finance

  • Outstanding communication skills

  • Advanced Excel skills

Not Required, But Nice to Have

  • Master’s level degree in relevant field

  • Experience with Private Placement Memorandums and investor subscription agreements

  • Experience working with Broker Dealers

Working at CrowdStreet

Located in the heart of downtown Portland just a block from Pioneer Square, CrowdStreet is proud of our cool, open and collaborative environment. Along with great benefits, a fully stocked kitchen and a dog-friendly office, we offer the opportunity to be at the ground floor of a fast-growing startup with fun, smart, customer-driven people transforming the world of real estate investment.

We consider applicants for all positions without regard to race, color, religion, national origin or ancestry, sex, age, disability, veteran status, or any other legally protected status under local, state, or federal law.

How to Apply

Please submit your resume online with a cover letter stating: 1) Why you’re passionate about working for CrowdStreet, and 2) A brief summary of how you meet each of our qualifications (including the “nice to haves”). The best way to do this is to copy/paste the requirements bullets and put a brief answer after each summarizing your relevant experience. Thank you for your interest in CrowdStreet!