QA Analyst at NurseGrid
Portland, OR, US

Position Summary:


NurseGrid is looking for a manual QA analyst to champion quality initiatives in a cross-functional team environment, defining and executing tests that ensure the product meets requirements and user expectations.


What you’ll be doing:


Work closely with Development and Product Management to identify requirements and create testing strategies


Develop test plans and ensure acceptance tests verify the functionality and quality desired by users


Perform manual testing across a variety of web and mobile environments


Investigate and track defects and issues, and work with developers to reach resolution


Provide clear and concise feedback on defects, usability, and other test results


Coordinate with team members to ensure full coverage on releases


Evangelize and implement QA best practices


Become a NurseGrid product expert and source of knowledge to others within the team


Troubleshoot, reproduce, and document technical customer issues across the NurseGrid product suite, and across a variety of web and mobile environments



What we’re looking for:


3+ years of QA testing experience across web and mobile products, preferably in an agile environment


Ability to efficiently prioritize testing coverage and focus


Ability to take initiative and self-supervise


Exceptional attention to detail


Strong problem-solving and troubleshooting skills


Excellent written and verbal communication skills


Customer-focused mindset


Flexible and adaptable to quickly changing priorities and competing events


Familiar with defect tracking and management systems


BA/BS in Computer Science, Mathematics, Engineering, or similar technical degree or equivalent experience


Bonus points for:


Knowledge of API testing


Knowledge of SQL, Python, and/or Ruby


Knowledge of tools like Postman, Wireshark, Charles, Xcode, and Android Studio


About NurseGrid:


NurseGrid is a Portland-grown and venture-backed startup founded in 2013. With the mission to change healthcare from the inside out, we build innovative staffing, scheduling, and communication technology solutions for nurses and the healthcare industry. Over 500k nurses have downloaded our free mobile app (NurseGrid Mobile) and hundreds of nurse managers throughout the United States have activated accounts for our paid SaaS solution (NurseGrid Manager).


We are a dynamic team of 35, and we're growing everyday. We work hard and produce high-quality work at a rapid pace, but we also prioritize balance; offering a generous PTO package, medical/dental/vision benefits, work-from-home-Wednesdays, and six optional remote work days per quarter. Plus, we work in a laid-back, dog-friendly office located in the heart of Old Town Portland, with Ground Kontrol right around the corner, and multiple transportation options to the office.


NurseGrid is an equal employment opportunity employer. Employment decisions are made without regard to race, color, citizenship status, national origin, ancestry, gender, secular orientation, age, religion, creed, physical or mental disability, marital status, veteran status, or any other factor protected by law.