Senior Product Manager, Quickstart at Auth0
United States of America
One of the earliest interactions that our customers have with Auth0 is often our Quickstart guides. Designed to get developers evaluating our platform to build and implement a basic authentication solution in minutes, these guides are often critical to our customers’ adoption and understanding of the Auth0 product.
 
Designed to be accessible in a variety of coding languages and frameworks, the Quickstarts span a valuable gap between our public sales material and our product documentation.
 
As Auth0 expands we see this area as being crucial to the success of the business by providing a clear and concise front-door to all things Auth0.
 
As the Product Manager responsible for this team you will work alongside the Content and Guidance, Growth, Product, and UX teams to analyse the performance of our existing quickstart guides, define a roadmap of planned enhancements to make our quickstart guides more successful, and grow a team to continually improve the reach and performance of the guides.
 
Responsibilities

Own our growing inventory of Quickstart guides to ensure reviewers and first time users of Auth0 are successful in implementing a basic, working integration.

    • Ensure we have the right coverage of languages and frameworks
    • In partnership with the Growth and UX team, ensure the quality and usability of the content of the Quickstarts
    • Drive innovation in the delivery of the quickstarts
    • In partnership with Growth, implement analytics and tracking to measure the performance of each quickstart and adjust and re-prioritize efforts based on Quantitative measures
    • Plan and implement OKRs for the enhancement of the Quickstarts
    • Monitor and act on quickstart feedback, engaging customers where required

Grow and manage the Quickstarts team.

    • Plan, budget, and hire (or contract) a team of people to deliver and maintain the quickstart guides
    • Make sure the Quickstart content is up to date and accurate
    • Respond to changes within the Auth0 authentication product as well as changes within the languages and frameworks

Foster better partnerships between Quickstarts and our Product, Content and Guidance, and Growth teams.

    • Foster better partnerships between Quickstarts and our Product, Content and Guidance, and Growth teams.
    • Define engagement processes
    • Engage with support and product teams to improve awareness and adoption of the quickstarts
    • Engage and manage external suppliers and contractors

You might be a good fit if you:

    • Have experience in helping developers adopt platforms/frameworks
    • Are a good technical writer
    • Are familiar with security topics
    • Are a good communicator and enjoy interacting with people
    • Enjoy being part of a highly collaborative, remote first environment
    • Manage a cross-functional team of designers, developers, contractors, and program managers

You might also have:

    • Passion for, or experience with Technical Writing
    • Previously coded in different technologies and frameworks
    • Management experience
Auth0 values diversity and inclusion and is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
 
Auth0 participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.