Pre-Sales Engineer - Team Lead - EMEA at Auth0

Auth0 provides an enterprise-grade platform that secures billions of log-ins every year. The company makes it easy to implement even the most complex identity solutions for their web, mobile, IoT and internal applications, as well as sophisticated identity management for employees, customers and partners. Auth0 has raised over $54 million from Meritech Capital, NTT DoCoMo, Trinity Ventures, Bessemer Venture Partners, K9 Ventures, Silicon Valley Bank, Founders Co-Op, Portland Seed Fund and NXTP Labs.


Thousands of enterprises and millions of users worldwide depend on Auth0 for authentication and authorization of their most mission-critical apps, APIs and IoT devices. Auth0’s top priorities are availability and security.


Auth0 continues to grow and so does the volume and complexity of the needs of our prospective customers. Security and identity management are now core concerns of every business. As a result we are building a dedicated pre-sales engineering team that will be the primary technical resource for all of our sales executives. We will help engage the prospect where they have the greatest need and then fill that need through education and guidance to the best solution.

Individual Responsibilities:

Deliver interactive presentations and product demos.

Lead Q&A sessions to prospective customers in order to understand their requirements.

Present to all levels of the organization - from practitioner to C-level.

Engage with multiple business units including software engineering, operations, product management and business stakeholders.

Whiteboard Auth0 solutions with customer architectures.

Execute well defined, outcome focused PoCs for prospects.

Maintain a broad and deep technical understanding of the Auth0 product line and the underlying technologies and protocols.

Stay up to date on industry trends through self study, research, online courses.

Proactive engagement in local and regional events evangelizing Auth0 as a presenter and attendee.

Lead Responsibilities:

Maintains ongoing alignment with global Sales Engineering team.

Decision responsibility for regional account coverage.

Ultimately responsible for any team deliverables assigned to region.

Acts as decision maker on design and implementation of projects.

Responsible for regional team meetings and communications.

Assists team in solving daily technical problems.

Conducts training and coaching activities.

50% of time spent leading the team and 50% of time supporting regional sales.

Participates in the teams performance reviews.

Responsible for taking on distractions in order to have the rest of the team perform more effectively.

Act as the escalation point prior to an issue being presented to senior management for resolution.


A love for our primary customer profile: the software developer and architect.

A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally sales engineering.

An ability to quickly communicate complex ideas around a technical topic, ideally on the fly at a whiteboard.

A desire to engage with the larger community by contributing to open source projects or participating in local events.

Experience with at least one standard network security protocol (eg. OpenID Connect, OAuth2, SAML, LDAP).

An understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).

Solid experience with HTTP, with both HTML apps as well as REST services. This includes the ability to use the dev tools in a browser to explain HTTP traffic and an HTTP client (like curl or Postman) to interact with an HTTP service.

Experience with at least two programming languages, one of them being JavaScript, ideally the other a statically-typed language.

Experience with at least two backend stacks (eg. .NET, Java)Experience with a popular frontend stack (eg. Angular, ReactJS).

Experience with at least two database storage engines (eg. SQL Server, Oracle), ideally one of them No-SQL.

Experience building a full stack application (frontend SPA or mobile app, backend REST API, database).

Experience setting up the infrastructure required to host a full stack application (servers, load balancers, virtual environments).

Strong presentation and communication skills.

Previous experience in a customer facing role - pre-sales engineering a plus.

Work from home with ability to travel up to 50% within region.