Sr. User Experience Designer at Moovel Transit
Portland, OR, US
The Job:

This position will collaboratively be responsible for representing the end user across moovel products. They will work to understand transit riders and agencies, how they interact with our current solutions, as well as seek for ways to improve those solutions and solve future problems. The Sr. UX Designer will communicate their ideas to stakeholders via analytics, system maps, wireframes, presentations, and any other methods they see fit. This position reports directly to the Design Manager and is based in Portland, OR. moovel will assist with relocation costs for out of state candidates.

Responsibilities:

Research and provide solutions based on observed problems within the mobility space
Understand end users’ motivations, frustrations, process, and pain points (regularly riding transit, observing riders, observing agency and customer service reps as they interact with our products)
Create documentation (system maps, wireframes, qualitative/quantitative report, prototyping, etc.) to communicate the solution to key stakeholders
Follow best practices for accessible designs, including attention to font size, color contrast, color blindness, and languages
Understand the UX toolkit and advocate for user-informed solutions
Understand industry best practices for iOS, Android, and web platforms
Understand hierarchy, UX trends, features, and apply them to moovel products where applicable
Collaborate with UI Designers and fellow UX Designers to critique and review solutions
Collaborate with the UI Designers to create and test design concepts
Inspire, mentor, and educate fellow designers and our growing company on the UX process
Other duties as required by the company
Required Qualifications and Skills:

4+ years of relevant product design experience working on major product releases
Experience designing effective user experiences for mobile and web products
Proficiency with Sketch, Abstract, Photoshop, LucidChart, Axure, Balsamiq, or other comparable software suites used to produce system maps and wireframes
Experience running and facilitating workshops and interviews
Ability to mentor junior members of the UX team
A portfolio that shows breadth and depth of work
The ability to speak to work
Experience working closely with designers, product managers, and developers
Proven track-record for shipping high quality experiences
Preferred Attributes

Interest in the transit industry a plus
Interest in NFC, ticketing, bluetooth, or other emerging technologies a plus
Experience as an embedded UX designer on cross-functional teams
Special Information (Travel required, physical requirements, etc.):

Additional hours as necessary to accomplish objectives, goals and projects
Who We Are:

At moovel, we see the world changing around us. Transportation is experiencing an incredibly rapid transformation with on-demand services and mobile technology changing the way we get around. But this change is good. It connects us with new options, experiences, and people that make our lives richer. moovel builds products that people use every day, whether on a daily commute or vacation in a new place. Join us as we develop solutions that shape cities and interactions within them.

moovel is seeking exceptional people. We expect that you’ll work hard, collaborate often, respect others, and have a good attitude even during the busiest of days. moovel N.A. offers competitive benefits, including medical, dental, vision, life and disability benefits at no cost to employees. We also offer a generous holiday schedule with four weeks of PTO annually. Our compensation program includes a 6% retirement contribution, an annual bonus program and competitive base salaries.

In addition to the more traditional benefits, we offer a transit allowance, gym allowance, in-office meals and snacks, ping-pong, and many other perks. You will also have the opportunity to work with a diverse team in our Portland office as well as our parent company based in Stuttgart, Germany.

Our office is centrally located in the heart of Old Town, bike friendly, and within walking distance to a multitude of restaurants, bars, and shops. The Portland Streetcar and TriMet offer easy-to-use transit services connecting the downtown Portland district to the Pearl District and greater Downtown Portland.