Salesforce Admin - Contractor at Moovel Transit
Portland, OR, US
The Job:

moovel North America is looking for a Salesforce Administrator who will work as part of the team dedicated to ensuring we maximize efficiency and capitalize on the full features and benefits of the system. The core responsibilities will be to manage Salesforce & Confluence, while supporting the Chief Business Development Officer to improve Sales & Account Management Processes.

Excellent technical and communication skills and the ability interface directly with internal stakeholders to understand their needs in order to administer and enhance the system accordingly are key traits for the role. This person will serve as the "go to" for users, responsible for promoting adoption, keep current on new releases and AppExchange solutions, provide training, and more. Additionally, the Administrator will perform updates, such as add/delete users, and adding custom fields.

This position is a part-time contract role, roughly 20 hours per week, and will report directly to the CBDO.

What You’ll Be Doing:

Understands all aspects of SFDC configuration and technical/functional capabilities, including all changes and potential system implications related to the SFDC release upgrades (currently scheduled 2-3 times a year)
Communicates regularly with users to support them in their role and provide information and training on new features and functionality. (Support may include assistance with data imports/exports, assistance with data integrity projects or other requests.)
Communicates regularly with Business Owner, IT systems leadership, other stakeholders to ensure functionality meets field needs and to develop ongoing project plan.
Maintains at familiarity with other IT system /business application capabilities and scope definition in order to make recommendations about potential upstream/downstream integration or functionality intersection points.
Develops ad-hoc reports as requested by user groups or stakeholders, performs analysis on data as required
Maintain and communicate system metrics to track trends.
Ongoing system administration, including the following:
Manages all new user set-ups and deactivation, including transferring ownership of accounts/contacts/opportunities for deactivated users
Executes all configuration changes (This may involve simply changing field names or could be a more work-intensive project such a re-mapping fields and field value or doing a record update project)
Performs new release evaluations with Business Owner & executes new functionality roll-outs
Regularly audits data to uncover data integrity issues and/or opportunities for process improvement
Manages and implements customization request, including creating workflow triggers, workflow alerts, automated email responses, etc.
Maintains updated system documentation and SFDC policies/procedures
Develops and maintains naming conventions of picklists, report folders, dashboards, etc. to improve system usability
Other duties as required by the company
Required Qualifications and Skills:

1 to 2 years of Salesforce administration experience
In-depth knowledge
Strong reporting background using standard reporting tools including standard
provide solutions for reporting, workflows and enhanced functions
com Administrator certification is required
Detail oriented and self-starter with strong written and interpersonal skills
Ability to work independently, as well as part of a team
Team player with positive “Can-do” attitude
Strong problem-solving skills, data and software applications
Who We Are:

At moovel, we see the world changing around us. Transportation is experiencing an incredibly rapid transformation with on-demand services and mobile technology changing the way we get around. But this change is good. It connects us with new options, experiences, and people that make our lives richer. moovel builds products that people use every day, whether on a daily commute or vacation in a new place. Join us as we develop solutions that shape cities and interactions within them.

Our office is centrally located in the heart of Old Town, bike friendly, and within walking distance to a multitude of restaurants, bars, and shops. The Portland Streetcar and TriMet offer easy-to-use transit services connecting the downtown Portland district to the Pearl District and greater Downtown Portland.

moovel provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, moovel complies with all applicable state and local laws governing nondiscrimination in employment in every location in which the company has employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.