Senior Product Manager – Lumen Platform at Lumen Learning
Portland, OR, US
Lumen is a young, rapidly growing company looking for a senior product manager to lead the work on Lumen’s platform, which will play a key part in our mission to enable unprecedented learning results and success for all students. We are proudly based in Portland, Oregon and this position will work from the Portland office.

Lumen is doing something that has not been done before. Each member of our team needs to be able to assess the needs of customers, the education community, and other Lumen team members and collaborate to develop new approaches and solutions that move our mission and our company forward. Every day our work requires creativity, discipline, teamwork and immense flexibility. Check out our company values. If you’re a fit, and you want to work on something really important with other amazing people who exemplify those values, get in touch.

We offer a great benefits package including flexible time off, work autonomy, 401k matching, great health benefits with fully paid premium for employee. Oh, and a fun office environment in the Pearl with plenty of nourishment for the mind & body.

Position Summary

Your mission, should you choose to accept it, is to lead work on an educational software platform that delights our users in margin-enhancing, hard-to-copy ways.

You’ll lead nearly all aspects of the core Lumen software platform that empowers faculty to use open educational resources (OER) in practical ways that increase student success for all students regardless of socioeconomic background. You’ll immerse yourself to understand the market problems, and you’ll work with the design and development teams to create solutions to those problems. You’ll also work with the marketing and adoption teams on go-to-market strategy and execution. And you’ll work with the employees and user community who curate, create, teach with, and improve OER courses.

What you’ll be responsible for

Understand our customers and users to drive product design and development
Plan the feature set for a novel platform that supports innovative learning design, advances Lumen’s mission, and delights users
Lead and motivate the work of an uncommonly talented and passionate team of designers and developers
Collaborate with other product managers and product owners to ensure that the various elements of the Lumen platform and course titles come together with a fantastic user experience and mission impact
Work with marketing to create demand for a successful SaaS business
Learn and educate others about competitive products
Help customers (including internal customers) succeed in their use of the Lumen platform
About you

You’re an amazing communicator. You listen, and your written, oral, and visual communication is clear, concise, and tuned carefully to your audience
You’re a natural, self-motivated and directed leader who inspires your team, embraces teaching (or learning) opportunities, and provides constructive coaching and meaningful, stretching challenges
You’re a resourceful, creative, problem solver
You know your stuff. You can think your way through complex issues, have a keen eye for details, and talk about it all confidently, accurately, and honestly
You’re cool under pressure. Things can get a bit hectic. You keep calm and carry on through even the most stressful of circumstances
You enjoy a challenge and play to win
You’re organized, communicative, and accountable—you own your role entirely, while being open to critiques, suggestions, edits, and new ideas
You play nicely with others, but you’re not a pushover
You look at our company values and think: I want to work at a place that has those values
You’re passionate about your role in helping customers achieve their missions, and you advocate for them fiercely
You’re curious and continuously seek knowledge and share your discoveries with others
You have a track record of combining business, technology, and budget challenges to produce high-impact end results
You enjoy a challenge and have experience leading the work of a software development team in an agile environment.
You’re looking for a cause.
You work hard, but you care about who you work with and how you work.
The experience and technical requirements you need

You’ve worked on multiple SaaS solutions
You’ve used agile methodologies and have ideas on how you’d improve them
If you have some of these too we’ll be delighted

You have experience with the Higher Education community
You’re an experienced presenter who’s comfortable on a stage
You’ve been a leader in both start-ups and larger companies
Other requirements

You’ll have the opportunity to travel. There will be a few key events throughout the year, and opportunities to visit customers as well. The travel requirement could be up to 25%.
You’ll need to work in our Portland, OR office.

401k matching
Full employee health premium covered by company
Take the time off you need
Paid Holidays
Technology and training allowances
Work with exceptional people on an important, fulfilling mission

Application Process

To apply, send your cover letter and resume.