QA Analyst at NurseGrid
Portland, OR, US
NurseGrid is looking for a manual QA analyst to champion quality initiatives in a cross-functional team environment, defining and executing tests that ensure the product meets requirements and user expectations. This is an in-office position, working out of our Portland, OR headquarters. Relocation assistance will not be offered.

What you’ll be doing:

Work closely with Development and Product Management to identify requirements and create testing strategies
Develop test plans and ensure acceptance tests verify the functionality and quality desired by users
Perform manual testing across a variety of web and mobile environments
Investigate and track defects and issues, and work with developers to reach resolution
Provide clear and concise feedback on defects, usability, and other test results
Work with Development and Customer Success to triage and troubleshoot customer-reported issues
Coordinate with team members to ensure full coverage on releases
Evangelize and implement QA best practices
Become a NurseGrid product expert and source of knowledge to others within the team

What we’re looking for:

2+ years of QA testing experience in web or mobile products, preferably in an agile environment
Ability to efficiently prioritize testing coverage and focus
Ability to take initiative and self-supervise
Exceptional attention to detail
Strong problem-solving and troubleshooting skills
Excellent written and verbal communication skills
Customer-focused mindset
Flexible and adaptable to quickly changing priorities and competing events
Familiar with defect tracking and management systems
Knowledge of API testing is a plus
SQL knowledge a plus
Experience working directly with customers is a plus
BA/BS in Computer Science, Mathematics, Engineering, or similar technical degree or equivalent experience

About NurseGrid

NurseGrid is a Portland-grown and venture-backed startup founded in 2013. With the mission of creating technology for nurses that makes their personal lives better, their professional lives more efficient, and contributing to improved outcomes in healthcare, we build innovative staffing, scheduling, and communication technology solutions for the healthcare industry. Over 300k nurses have downloaded our free mobile app (NurseGrid Mobile) and hundreds of nurse managers throughout the United States have activated accounts for our paid SaaS solution (NurseGrid Manager).

We are a small (28 person) but growing and always dynamic team. We work hard and produce high-quality work at a rapid pace, but we also have a ping pong table in our office, a couple non-work related Slack channels, a company volunteering initiative, and a team wide adoration of pets. We’re located in the heart of downtown Portland with a killer view of Mt. Hood and multiple transportation routes and options to the office. We offer a generous PTO package, medical/dental/vision benefits, work-from-home-Wednesdays, and six optional remote work days per quarter. Come enjoy the work, connect with the team, and set aside some time to enjoy everything the Northwest has to offer.

How to apply
Send an email with links to your resume and where you live on the internet.