Developer Success Engineer (Extend) at Auth0
United States of America / Canada
Auth0 gets a lot of praise from developers because we deliver enterprise-grade solutions that are extremely developer friendly, easy to extend, and very low friction. With Auth0 Extend, we're bringing that same experience to SaaS products. We're making it really easy for SaaS products to be rapidly extended in a Serverless manner without requiring users to have to stand up any infrastructure. We're looking for a full-time Developer Success Engineer to join our team. Your job is to make customers successful with our products, in all stages of their relationship with us: evaluation, adoption, and use. You will play a key role in delivering a seamless experience to developers around the world exploring and consuming our product. Not only will you help them integrate Auth0 into their solutions, but you will also be shaping how Auth0 is perceived by the developer community.

Note: This position is US/Canada remote only

Your responsibilities

Interact with developers around the world to help them integrate Auth0 Extend into their products and solve technical issues they run into, through different channels such as email, forums, IRC, and conference calls
Create compelling content (blogs, documentation, screencasts, podcasts) which are appealing to developers
Build proof of concept and sample applications
Create developer SDKs to help improve adoption
Provide feedback to the team on how to improve our product and customer experience
Mentor new team members as we grow
We are looking for people who

Have solid JavaScript and Node.JS knowledge and coding experience
Thrive in a fast-paced startup environment where they have considerable autonomy
Are comfortable stepping outside of pre-defined roles and will do what it takes to make the product successful
Love to code and solve technical issues in unknown code, varying in complexity and technology. Are good at empathizing with developers and have experience with troubleshooting complex issues
Have excellent written and verbal communication skills (English) and are passionate about talking to customers, and explaining complex concepts.
Have experience and are comfortable with a remote working environment
Bonus attributes

BA/BS in Computer Science
Fluent communication in languages other than English and Spanish
Knowledge of languages, frameworks, and mobile platforms
Experience deploying and managing services in AWS
About Auth0

Auth0 is an identity-as-a-service solution that removes the complexity of authentication and authorization for app developers. Built by developers for developers, the company’s service is used by thousands of developers and IT managers in both small and large corporations across 124 countries in the financial, media, software, security and consumer sectors. The company is based in Seattle, WA and is financially backed by Bessemer Venture Partners, K9 Ventures, Portland Seed Fund and NXTP Labs.

Equal Opportunity

Auth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law.