Sales Operations Specialist at Bigleaf Networks
Beaverton, OR, US
Position Summary
Sales Operations: You’ll be the at the center of Sales Operations assisting both local and remote Channel Sales Managers and Sales Executives. You will assist in day-to-day communications, Customer Project Management, Partner Commissions Tracking, and Customer Invoicing
Channel Sales Support: You will assist the Channel Sales team with day-to-day phone and email interaction with an extensive network of Indirect Sales and Reseller Partners. You’ll help our partners with creating quotes and proposals, processing orders, updating on installation status and post-installation follow up, and other general administrative tasks.
Partner Engagement: You’ll be the friendly voice that reaches out to new and existing partners regarding training events, trade shows, post-event follow up, and periodic check-ins.
Tracking and Reporting: You’ll work with the Channel Sales team to make sure partner information and opportunity statuses are up to date in Salesforce and other partner communication tools. You’ll help in pulling routine reports from Salesforce.
Outbound Email Marketing: You’ll take the lead on administering our existing outbound email campaigns to our partner network with the help of the Channel Sales team.
Required Qualifications
Customer service background
Sales Support and Operations experience
Extremely well-organized and detail oriented
Comfortable with activity tracking and consistent follow up communications with co-worked and partners
Friendly and engaging phone and email presence
General understanding of Internet service and associated technologies, including things like IP addresses, VoIP, and Cloud Computing
Microsoft Office skills required, Salesforce, QuickBooks, and MailChimp experience is a plus
This is a very exciting period of growth for our team. We appreciate you taking the time to carefully read through this ad. Bigleaf’s vision is to bring peace into the lives of our customers through advanced technology and excellent service. If you would like to join us in this role, or maybe in some other way, please send along a resume and cover letter/email of how you meet the qualifications above and why you’re interested. Benefits include medical, dental, vision, and a stock options plan.
We are an equal opportunity employer. We encourage diversity and feel it makes our teams stronger, so if you meet the qualifications for this role please feel free to apply.