IT Support Engineer at Bright.md
Portland, OR, US

We're making healthcare better! Our diverse, creative team works together closely to design, build, and test software that’s changing healthcare. We are looking for an IT Support Engineer who’s excited to be part of a team that is creating a new approach to patient care.

 
Overview
 
You’ll be on a diverse and high-performing team that's making a difference, and we want you to enjoy it. We'll provide a compassionate, innovative, happy, and transparent place to work, and encourage you in your efforts to become even better. We will value your ideas, recognize your efforts, foster your growth, reward your contributions, and celebrate success together. 


Responsibilities
  • Work on a team that is responsible for designing, validating, implementing, and iterating on our internal IT infrastructure, policies, and procedures
  • Provide technical assistance with Mac hardware and software
  • Recommend hardware and software purchases
  • Track internal issues and resolutions
  • Support and monitor office networking equipment
 
Skills & Requirements
  • Experience supporting and managing Macs in a business setting
  • Experience supporting users within a directory service (G Suite preferred) 
  • Positive demeanor

 
You likely have 1-3+ years of experience managing IT in a small or large company, but we believe that proven skills are more important than years of experience. If you’ve got strong skills, but have taken a different path, we’d love to hear from you. Cultural fit is also critical. We’re looking for someone who strives for excellence, has an open mind, and who actively shares ideas with a creative, close-knit team. We endeavor to create a psychologically safe environment where there are no wrong answers, where people think differently, and where there is never just one "right way" to solve a problem.
 
What We Offer
 
A great set of benefits, including employee ownership through stock options, health insurance with premiums coverage, a Health Savings Account (HSA) program, pre-tax transportation dollars, and more. Our team also values fun as well as work. Many of us play board games at lunch, go on runs after work, or take work time to volunteer in the community together.
 
Ready To Apply?
 
Fill out the application below. Let us know why you are interested and why you are a great fit!
 
We are an equal opportunity employer who values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We celebrate it, support it, and thrive on it for the benefit of our employees, our work, and our community.