Store Visual Merchandise Specialist at Wildfang
Portland, OR, US / New York City, NY, US / Los Angeles, CA, US

Wildfang’s mission is pure and our pursuit is relentless: We exist to help every kind of woman become the best possible version of herself, smashing gender roles and patriarchy in the process. Sometimes this means giving her the confidence to rock a suit to the party. And other times it means giving her the support she needs to perpetrate some serious badassery out in the world, like taking a stand against reproductive injustice, gender violence, labor inequality and, well, the current administration. Our store may be founded upon a woman's right to menswear, but our core is founded upon a woman's right to rights. 

The Retail Visual Specialist bridges online and offline channels, obsessing consumer experience, storytelling, and tactics for converting visitors into customers. This person is driven to not only provide a premium and intuitive experience for the consumer, but also one driven by metrics and data.

 

RESPONSIBILITIES

  • Report directly to Wildfang HQ and Store Manager to develop and produce key initiatives, window installs, floor sets and visual standards and updates for individual store.

 

  • Act as our in-house visual product storyteller, which includes obsessing product details, presentation, storytelling and continually strive for ways to address consumer needs, build consumer confidence, inspire them, and stimulate sales.

 

  • Take ownership of the visual look and feel of the store and its merchandise by ensuring that the brand image and standards are upheld at all times as well as upholding store cleanliness and addressing any physical plant issues.

 

  • Takes initiative to identify key styles and make recommendations on ways to maximize sales and increase performance of slow sellers. Analyze sales data, customer feedback, and broader marketing and merchandising initiatives to maximizes sales and translate brand messaging effectively. Must be nimble and proactive in reevaluating assortment daily.

 

  • Proactive participation in inventory management functions,  stocking merchandise, taking inventory, executing markdowns, and maintain awareness of potential loss prevention issues and activities. Ensuring that merchandise is customer-ready before it is placed on the sales floor.

 

  • Communicate key information,  by leading the training of Retail Sales Associates about visual standards. Providing training, feedback, and recognition, to motivate other members of the store team to actively support visual merchandising efforts.

 

  • Support Visual Experience Manager (HQ) in store window and interior store installations, from conception to execution, budgeting, scheduling, and managing supporting partners.

 

  • Obsessed with customer service and willingness to go the extra mile for our customer while maintaining an understanding of the big picture. Must be able to engage organically with customers from a diverse range of personal styles.

 

  • Store Visual Specialist will spend mixed use time on the sales floor interacting with customers and assisting Retail Sales Associates with daily duties and responsibilities.  



QUALIFICATIONS + EXPECTATIONS:

  • Prior visual merchandising experience at a fashion brand

  • Ability to evaluate and manipulate data for merchandising decision making

  • Ability to manage timelines and staff

  • Strongly engaged in trend analysis

  • Consumer obsessed and exceptional customer service

  • Strong organizational and time management skills

  • Strong verbal communication skills

  • Ability to lift in excess of 30 pounds

  • Comfortable climbing a ladder

 
AVAILABLE IN PORTLAND, NEW YORK, AND LOS ANGELES