Product Analyst at CrowdStreet
Portland, OR, US

Founded in 2013, CrowdStreet is the premium provider of online commercial real estate investment marketplace, technology and professional services.  Our online marketplace enables investors to directly access institutional-quality commercial real estate offerings with CrowdStreet’s best-in-class technology platform.  For CRE firms, CrowdStreet Connect provides a platform to manage investors and investments, and to raise capital to grow their business. CrowdStreet maximizes opportunities for investors by diversifying outside of the traditional avenues of the stock market, better distributing risk and fundamentally transforming real estate investing through technology.  Together, we are creating a community where individual investors and CRE firms are working together to maximize wealth through commercial real estate. With more than 100,000 investors now on its platform, and double digit year-over-year growth over the past 3 years, CrowdStreet has emerged as a leader in the space.

To support our company’s rapid growth, we are hiring a Technical Sales Engineer reporting to the VP of Product to join our Product team to grow the Investment Software product offering by serving as a conduit between Sales, Services and the Product teams.

What You'll Be Doing

  • Maintain the sales demo environment and process including managing demo data, custom styling, demo scripts and internal training materials.

  • Conduct technical demos by video, phone and in person as needed to assist the Sales team.

  • Conduct internal product training, including new hire training and the release of new features.  

  • Support external training via the creation of product presentations and videos.

  • Support the sales team in responding to prospective customer formal requests for proposals

  • Identify and communicate product and process improvement recommendations, escalate product issues and share win-loss insights gleaned from prospect interactions and customer engagements.

  • Support product marketing to build and update competitive insight to enhance product positioning and improve win-rates in competitive sales situations

  • Attend conferences and trade shows to demo the product with prospective customers

  • Maintain change logs capturing new features, enhancement and defect fixes in each release

  • Create in-product help content and feature guides

 

What We Must Have

  • Bachelor's degree from an accredited university

  • 3+ years of experience in a product management, implementation, sales engineer or related role

  • Strong communication skills in particular the ability to present technical subject matters so that internal and external audience can quickly understand the product

  • Strong knowledge of the sales process, sales cycle and how to support both to successful outcomes

  • Strong verbal and written communication skills

  • Demonstrated ability to solve complex problems with accounts in technical environments

  • Ability to travel infrequently

 

Not Required, But Nice to Have

  • Experience in commercial real estate industry

  • Experience in leading demos and training on a SaaS product

  • Experience creating product documentation, training materials or release notes

  • Experience developing in-product help content, self-directed guides and product documentation

Working at CrowdStreet

Located in the heart of downtown Portland just a block from Pioneer Square, CrowdStreet is proud of our cool, open and collaborative environment. Along with a fully stocked kitchen and a dog-friendly office, we offer the opportunity to be at the ground floor of a fast-growing startup with fun, smart, customer-driven people transforming the world of real estate investment.

We consider applicants for all positions without regard to race, color, religion, national origin or ancestry, sex, age, disability, veteran status, or any other legally protected status under local, state, or federal law.

How to Apply

Please submit your resume online with a cover letter stating: 1) Why you’re passionate about working for CrowdStreet, and 2) A brief summary of how you meet each of our qualifications (including the “nice to haves”). The best way to do this is to copy/paste the requirements bullets and put a brief answer after each summarizing your relevant experience. Thank you for your interest in CrowdStreet!